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 Streamlining Health Care Operations: How Lean Logistics Can Transform Organizations by Audie G. Lewis, Using the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and maintain strong profit margins. Based on the core principles embodied in lean logistics-the systematic process of removing waste and inefficiency throughout the purchasing, supply, distribution, and business operations chain-Streamlining Health Care Operations shows health care leaders how to fundamentally restructure their organizations and effectively balance costs, quality, and patient access to excellent care. Written by Audie Lewis, a leader in the movement to improve the efficiency of health care organizations, this essential resource shows how to: Reward excellence for creative low-cost solutions Implement innovative approaches to patient access Create a customer-driven culture Educate buyers for long-term success Develop an objective economic evaluation model Excel at using review committees effectively Minimize the impact of past and future mistakes Do a total life-cycle analysis Use budget control mechanisms "New times demand new thinking, not cosmetic Band-Aids. Audie Lewis clearly has his finger on the pulse of the new economy and of today's health care industry. He is a true pioneer in his field and his ideas are innovative, principled and soundly pragmatic: they work." --Dr. Stephen R. Covey, best-selling author of The 7 Habits of Highly Effective People and chairman, Covey Leadership Center "I recommend this thoughtful and innovative book to those who care about the American health care system-both in Washington, D.C. and around the country. As we continue to seek ways to improve theefficiency and quality of health care delivery in America, sometimes we look past the kinds of innovative approaches examined in Streamlining Health Care Operations. Audie Lewis's book is an important contribution to this debate." --The Honorable J.
 When Health Care Employees Strike: A Guide for Planning and Action by Kenneth F. Kruger, This thoroughly revised and updated second edition of "When Health Care Employees Strike" is an essential survival guide for health care administrators who must plan for and cope with the inevitable labor dispute. Written by Kenneth Kruger and Norman Metzger two experts in the field of health care labor relations this much-needed resource includes the critical information and useful strategies health care executives must have in order to be properly prepared. The authors provide detailed information on labor law, an analysis of the different types of disputes, advice on how to use mediation effectively, suggestions for assessing manpower needs before a strike occurs, and ideas for preparing contingency plans. In addition to presenting information on ways to prevent strikes, the book also contains a comprehensive step-by-step manual to ensure health care organizations can continue operation during a labor dispute.
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